POWERFULLY SPOKEN WORDS AND ENGAGING CONTENT
COURSE CREATOR/COACH AND MENTOR/TRAINING GURU
Getting Call Centers To Consistently Hit Their Targets Is Easy!
Every person responsible for running a Call Center has the power to say Goodbye to the stress and frustration of regularly missing their targets, and finally feel the relief of CONSISTENTLY hitting (or even exceeding) their targets and KPIs every month.
With 35 years of worldwide executive experience managing Call Center teams that have won 3 Silver and 3 Gold ‘Ardy’ awards, consulting with businesses mentoring and coaching their Call Center Managers and Team Leaders and having owned a call center himself Marc is well aware of the difficulties Call Centers face in consistently meeting their targets and KPIs.
Hear How Marc Can Help…
SUPERCHARGE YOUR TEAM LEADERS AND ACCELERATE YOUR SALES WITH
MARC CARRIERE
Increase sales management efficiency and effectiveness, and lift performance and retention of your sales team. Discover this revolutionary system of sales techniques with ongoing learning and support.
EXPLORE MARC’S SERVICES
7 Pillars For Creating Amazing Team Leaders
Discover the 7 Pillars For Creating Amazing Team Leaders Who Coach, Nurture and Lead Winning Teams that reach (or even exceed) their targets and KPIs every month.
PLUS
The 7 Pillars For Creating Amazing Team Leaders Guide
AND
15 Bonus Micro Training Videos
Learn More
Becoming An Amazing Team Leader
8 Modules, 13 Lessons and 13 easy-to-customise Resources/Tools you can use to become an amazing and valuable Team Leader who leads winning teams.
PLUS
The 7 Pillars For Becoming An Amazing Team Leader Workbook
AND
15 Bonus Micro Training Videos
Learn More
Creating Amazing Team Leaders
8 Modules, 14 Lessons and 18 easy-to-customise Resources/Tools you can use to develop your own Team Leader Training Program to create amazing Team Leaders.
PLUS
The 7 Pillars For Creating Amazing Team Leaders Workbook
AND
15 Bonus Micro Training Videos
Learn More
One on One Coaching & Mentoring
Personal one-on-one training with Marc covering all the Lessons, Resources/Tools for Creating Amazing Team Leaders.
PLUS
6 Months access to the Creating Amazing Team Leaders course, with the 7 Pillars For Creating Amazing Team Leaders Workbook AND 15 Bonus Micro Training Videos
Learn MoreCreate amazing team leaders or become one with our complimentary guides
CREATING AMAZING TEAM LEADERS BLOG
Finally say Goodbye to missing your monthly Targets and KPIs with the new science of Team Leader Training.
15 Habits of Amazing Team Leaders
The 5 Pay Offs
Coachable Call Structure
WHAT PEOPLE HAVE TO SAY ABOUT WORKING WITH MARC…
Finally hitting our numbers! Now that our Team Leaders have the skills to lead their teams more effectively, we are hitting our numbers and going from strength to strength.
- Kevin Sharp | CEO
Marc's training is a mix of foundation and cutting edge modules allowing any company's training to be the very best in its field. It's easy to understand and has a proven track record with actual results. Results are what counts, nothing else!
- Matthew Saunders | Executive Manager, Sales Strategy
Marc is an outstanding Mentor who knows how to develop leaders to reach their potential. He is encouraging, supportive and his wise counsel in the nuances of leadership is second to none. I will always be grateful for his guidance in helping me achieve my goals, which allowed me to assist my staff achieve their goals.
- Julie Cox | Operations Manager
The training was invaluable! Marc coached and mentored me to get the best out of my team. I instantly liked him and the training provided was invaluable, and I looked forward to each session to learn more.